Refund Policy

We accept eligible return requests within 14 days of delivery. Accessories must be unused, undamaged, complete with original packaging, and returned with all included parts.

Refunds

Approved refunds are issued to the original payment method when supported by the payment processor. Processing times may vary by bank or payment provider.

Non-returnable items

Final sale items, custom items, opened hygiene-sensitive earbuds, damaged cables, missing components, and products showing misuse after delivery may not be eligible for return.

Start a return

Email support@henryyimllc.top with your order ID and reason for return.